Contact Information
Email Us

The best way to get ahold of us is to email.  We don't have a brick and mortar store front so we do not have a phone line.  We will do our best to get back to you ASAP. 

 

In the mean time check out our FAQ to see if we have the answer to your question listed there.

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Frequently asked questions

What is your phone number?


Brass Tacks no longer has a business land line. We cancelled our land line services after closing our storefront because we no longer work retail hours and we'd much rather be in the warehouse working on some new masterpieces than answering the phone. We try to be quick to responding to emails, and encourage you to please reach out via email. You can either email through the website or directly to info@brasstacksresale.com




Are you a retail store?


Brass Tacks is an online furniture retailer. We no longer have a brick and mortar retail store, but you can schedule an in person appointment to see furniture you are interested in. Head to our Schedule Appointment tab, select "See Furniture In Person" and select the time and date you would like to come see the piece.




What are your hours?


Brass Tacks no longer has regular retail hours. That being said, we are typically available by appointment Monday - Thursday between 9-3. If our available times listed don't work for you, please send us an email and we are happy to coordinate a time with you.




What are your furniture refinishing steps?


Every piece that we paint or refinish goes through a similar process. These steps are also included in the price of every quote: - Sanding or Stripping, Cleaning, and General Paint or Stain Prep - Pre Stain Conditioner, Shellac, or Stain Blocking Primer as necessary. - Stain Application or Minimum 3 Coats Sprayed of Chosen Paint Color - Minimum 3 Coats Sprayed Top Coat in Satin Finish Additional Paid Service Offered Include: Pick up and Delivery New Hardware




Where are you located?


As mentioned above we do not have regular retail hours and are available by appointment only. Chances are if you try to drop by without an appoinment, you probably won't catch us. We are often out running errands, picking up or delivering furniture, or working in the sanding or paint booths with our air pods blasted. Our warehouse/work location is located just outside of Sun Prairie. The address is: 5341 Wood Drive Sun Prairie WI 53590




Will you refinish a piece of furniture I already own?


Yes! We would love to help you with your piece. GET A QUOTE NOW




Will you find me a piece of furniture?


Yes! We would love to help you find a piece of furniture. We will start the process by having you fill out our "Find Me a Piece" quote form. Once you accept the quote we will start hunting for that perfect piece. We estimate it to take about 1-2 months from the time we start looking for your perfect piece to the time it is refinished and ready for you to put in your home. GET A QUOTE NOW




Do you buy furniture?


We are always on the hunt for used furniture. We are consistently seeking out dresers, buffets, table sets, and desks. If you think you have a piece we would be interested in please send us an email with a picture of the piece, dimensions, and how much you are asking. EMAIL US NOW




Do you do upholstery work?


Andrea dabbles in upholstery, but we are not set up to take on large scale uphlstery jobs. At this time we only accept small upholstery jobs such as kitchen chair seat covers or similar projects.




Do you offer pick up and delivery?


We do offer pick up and delivery for an additional fee. For local area pick up and delivery with in 35 miles of our store you can find our rates below: For all other delivery we utilize uship.com white glove delivery service. We are happy to provide you with a shipping estimate.




Where can I find Makers Market Sun Prairie Information?


We've set up a separate website for all things Makers Market Sun Prairie. You can find customer information, vendor details, ticket info, applications and more. www.makersmarketsp.com