Never really knowing if what you are doing is right or wrong. This can't just be us?!? Business changes and if you are going to stay in business change is constant and necessary. The problem is trying to figure out what's next. You can research things all you like, but at every decision is a following of your gut instinct. Basically, we are constantly making educated guesses and crossing our fingers things go well! Little to No Work/Life Separation Wake up - check busines

Here are our Top 10 FAVORITE pieces we refinished this year: 10. 9. 8. 7. 6. 5. 4. 3. 2. 1.

No matter how hard we try to be perfect eventually somebody is going to be unhappy with us or our business. It is NEVER fun dealing with an unhappy customer and for a small business, it can seem almost life shattering when someone is not 100% satisfied. Below are 5 strategies that have helped us responding to unsatisfied customers. 1. Take a Deep Breath We know it's a bit cliche, but taking a breath, stepping back, and giving yourself some time to digest the fact that somebo